Shipping policy

At Bigtyme Graphics and Printing, we are committed to delivering your products promptly and securely. Please find our shipping policy detailed below:

1. Processing Time: Orders are typically processed within 24-48 business days after the design has been approved. This processing time may vary depending on the order's complexity and size.
2. Shipping Time: Upon order completion, we ensure that your product is shipped within 24 hours. Delivery time after shipping will depend on the shipping option selected at checkout and your location.
3. Shipping Methods: We use trusted courier services for shipping our products. You will be provided with a tracking number once your order is shipped so that you can monitor the progress of your delivery.
4. Shipping Address: Please ensure that your shipping address is accurate when placing an order. We will not be held responsible for packages that are sent to the wrong address due to incorrect information provided by the customer.
5. Damaged or Lost Orders: If your order arrives damaged or is lost in transit, please contact our customer service team as soon as possible. We will work with you to resolve the issue.